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    • Abbotsford Depot
      • Truck Issues Checklist
      • Accessing the Abbotsford depot
      • Cleaning the patio windows
      • Depot Dawg
        • How to clean truck windscreens
    • Cranbourne Depot
      • Truck Issues Checklist
      • Cranbourne Cash
    • On The Job
      • AFRA Video Modules
      • Damage Control
      • Hazard Detector
      • Lifting & Loading
      • Shoulder Dolly Usage
      • White Boxes
    • In The Office
      • Phones Training
        • Jake & Lewis Collection
        • Phones Script
        • Phone Script Condensed
        • Extra Large Truck Booking Guidelines
        • Phones Trainer's Guide
        • When a customer calls reporting a missing item
        • Deliveries of donated furniture
        • Tidying up formatting on Web Requests
        • Truck Sizes
        • Box Sales
        • Double Door Fridge Chart
        • Price Matrix
        • Domestic Violence Phone Protocol
        • EFTPOS Terminal Toubleshooting
        • How to search your own bookings on FileMaker
        • Parking Permits
        • Waste Disposal
      • Phones How To
        • Booking Rules
        • Booking in a pro bono move
        • Canned Responses
        • Current office booking rules
        • Emails
        • How to book Australia Post Pickup
        • How to deal with paid breaks where customer is not charged
        • Login Details
        • Web Requests
    • Truck Maintenance
      • Changing a brake light/rear indicator/reversing light bulb
      • Changing an indicator cover
      • Rotate Tyres
      • Replacing a side mirror
    • Citywide Tip Kit
  • Policies & Procedures
    • Administrative
      • After Hours Move Policy
      • Alcohol Breath Testing Policy
      • Casual Employee Policy
      • Depot Dawg Policy
      • How to deal with paid breaks where customer is not charged
      • Items We Don't Move
      • Phones Break Policy
      • Return To Work Information
      • Roster policy
      • Standard Break Policy
      • Stopping on the way to the first job
      • Workplace Surveillance Policy
      • Payment for meeting attendance policy
      • Draft XL Loading policy
      • Draft higher duties allowance policy
    • Communications
      • Announcing new safety measures
      • Consultation Process For New Policy
      • Handling Customer Information - Privacy
      • Internal Complaints Process
      • Social Media Policy
    • Misconduct
      • Discrimination & Harassment Policy
      • Drugs Policy
      • Misconduct
      • Non-Attendance Of Rostered Shift
      • Smoking Policy
      • Late policy
    • Driving
      • Accident And Breakdown Procedures
      • Safe Driving Procedures For Management
      • Safe Driving Procedures For Employees
      • Traffic Infringements
    • Safety
      • Discrimination & Harassment from public procedure
      • Fatigue Break Policy
      • Fatigue Management Policy
      • Hazardous Manual Handling
      • Injury Policy
      • Privacy Move Policy (family and domestic violence)
      • Report Unsafe Work Environment
      • Safety Toed Footwear Policy
      • Traumatic Response Policy
      • Working Outside
        • Heat Policy
        • Traffic and vehicle related movement
        • Building and worksite conditions
        • Violence in the workplace
        • Temperature Extremes
  • Meetings & Groups
    • Diversity & Inclusion Committee
      • DI 03-12-2025
      • DI 07-11-2025
      • DI 26-08-2025
      • DI 22-07-2025
      • DI 24-06-2025
      • DI 27-05-2025
      • DI 22-04-2025
      • DI 20-03-2025
      • DI 13-03-2025
      • DI 06-03-2025
      • DI 25-02-2025
      • DI 21-01-2025
      • DI 07-01-2025
      • DI 10-12-2024
      • DI 29-10-2024
      • DI 19-09-2024
      • DI 30-08-2024
      • DI 25-06-2024
      • DI 16-04-2024
      • DI 12-04-2024
      • DI 16-02-2024
      • DI 12-01-2024
      • DI 03-11-2023
    • OHS Committee
      • OHS Meeting Minutes
        • OHS 30-01-2026
        • OHS 13-01-2026
        • OHS 25-11-2025
        • OHS 28-10-2025
        • OHS 16-09-2025
        • OHS 19-08-2025
        • OHS 21-07-2025 Workplace Inspection Report
        • OHS 15-07-2025
        • OHS 17-06-2025
        • OHS 20-5-2025
        • OHS 15-04-2025
        • OHS 18-03-2025
        • OHS 18-02-2025
        • OHS 28-01-2025
        • OHS 07-01-2025
        • OHS 03-12-2024
        • OHS 06-11-2024
        • OHS 01-10-2024
        • OHS 03-09-2024
        • OHS 06-08-2024
        • OHS 02-07-2024
        • OHS 11-06-2024
        • OHS 14-05-2024
        • OHS 02-04-2024
        • OHS 05-03-2024
        • OHS 06-02-2024
        • OHS 09-01-2024
        • OHS 05-12-2023
        • OHS 08-11-2023
        • OHS 03-10-2023
        • OHS 05-09-2023
        • OHS 01-08-2023
        • OHS 21-07-2023
        • OHS 04-07-2023
        • OHS 13-06-2023
        • OHS 16-05-2023
        • OHS 18-04-2023
        • OHS 28-02-2023
        • OHS 02-12-2022
        • OHS 11-10-2022
        • OHS 26-07-2022
        • OHS 28-06-2022
        • OHS 03-05-2021
        • OHS 16-04-2020
        • OHS 06-02-2020
        • OHS 07-11-2019
        • OHS 21-08-2019
        • OHS 10-07-2019
        • OHS 04-02-2019
        • OHS 29-01-2019
      • Working Groups
        • Private Move Policy working group
        • Safe manual handling and fatigue management policy working group
      • Meeting Format
    • Toolbox Meetings
      • Toolbox 10-11-2025
      • Toolbox 12-08-2025
      • Toolbox 01-07-2025
      • Toolbox 03-06-2025
      • Toolbox 06-05-2025
      • Toolbox 01-04-2025
      • Toolbox 04-03-2025
      • Toolbox 07-02-2025
      • Toolbox 10-12-2024
      • Toolbox 29-10-2024
      • Toolbox 24-09-2024
      • Toolbox 27-08-2024
      • Toolbox 30-07-2024
      • Toolbox 25-06-2024
      • Toolbox 28-05-2024
      • Toolbox 07-05-2024
      • Toolbox 26-03-2024
      • Toolbox 27-02-2024
      • Toolbox 30-01-2024
      • Toolbox 28-11-2023
      • Toolbox 31-10-2023
      • Toolbox 26-09-2023
      • Toolbox 29-08-2023
      • Toolbox 25-07-2023
      • Toolbox 27-06-2023
      • Toolbox 30-05-2023
      • Toolbox 26-04-2023
      • Toolbox 28-03-2023
      • Toolbox 31-01-2023
      • Toolbox 28-02-2023
      • Toolbox 01-02-2026
    • Office meetings
      • Office 17-07-2024
      • Office 28-08-2025
      • Office 18-11-2025
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