Minutes
Attendees: Matthew WindsorMatthew WindsorJake Joyce Sarah Driscoll, Lucy Tsipouras, Sarah Fraser, Paul Deakin
Apologies:
Discussion items
How to move forward with getting the policy quiz finished by most staff
Matt gave report on where we’re up to
Get completion rate by percentage
Matt to give breakdown by question success
Go back and hassle those staff who have not scored 100%
Yearly review of policy
When policy gets updated, then staff will get retrained
Posters are potentially better than a video
Appropriate language specific to Man With A van
Sarah Driscoll to email Tim poster information - Sarah to follow up for next meeting
Jake to follow up with Jack on “10 commandments”. Jake to follow up again with Jack.
We want more Human with a van t shirts
Matt to follow up with Richie to get more and stop buying the old versions: These have arrived
Human with a van jumpers
Matt provided feedback from other managers about management training and report back to committee
Matt to follow up with Tim about Pay the Rent donation
Matt to express to Tim the importance of continuing the D&I committee
Tim to email committee members about continuing the D&I committee
Put into the training manual a section on how to deal with discriminatory behaviour by customers. Ie supporting your team mate, phrases to use, boundaries not to cross
Need to show trainees how to recognise and report an unsafe working environment
Need to formalise the mission and goals of the committee, and formalise meeting times and dates similar to OHS or toolbox meetings.
Potential goals:
SarahD: still want to see more non-men working at MWAV. Continuing to try and advertise job opportunities and internally create an accepting environment for non-men to be a part of
Remove “the man” from email sign off
Improve social media presence
Better create awareness amongst customers about staff who are non-men arriving at your doorstep
Keep updated on legislation and keep reviewing the relevant policies as changes take place
Zero tolerance for unwelcome behaviour from customers towards staff. Could be part of an expanded diversity statement
Providing feedback to the committee on how well or not internal complaints have been handled
Encouraging staff to speak up about poor behaviour amongst staff - creating a space for staff to speak to management
How to we increase the support to members of staff who are marginalised and experience
Paul: is it worth putting a poster above the blanket stack or inside rear doors about customers doing better to support our staff
Better publicise Matt W’s role as HR manager
Develop standard responses for phones staff to say to customers who indicate they are likely to be discriminatory
Next meeting
Friday 15 March 0700