From time to time we get enquiries from members of the public who have heard that we do free pickups of furniture to be donated. It’s most likely that they’ve heard we partner with various charities and they’ve joined the dots incorrectly. In this situation, we should explain:
We partner with organisations to donate delivery of items that have already been donated to them. We pick up the items from the not-for-profit and deliver to the recipient
We can also deliver donated items from individuals to not-for-profits, but these jobs are charged normally
On the website we list not-for-profits that take furniture donations, and include info on some free pick-up services they offer as well - https://manwithavan.com.au/news-faq/moving-tips/where-to-donate-furniture-in-melbourne