Remittances - forward these through to accounts@manwithavan.com.au and put it in the 'payments' folder
Complaints/praise - forward to managers@manwithavan.com.au, then move to ‘praise...mayonnaise’
Voicemails - get listened to, dealt with, then moved to ‘voicemails’
Broken item emails - forward to managers@manwithavan.com.au with the job number as the subject, then file under ‘damaged stuff’
Invoice-related issues to be sent to matt@manwithavan.com.au, angus@manwithavan.com.au